The first question businesses moving to e-documents usually ask is the same: “Do I issue this as an e-Invoice or an e-Archive invoice?” The answer depends on the buyer.
e-Invoice: between two registered users
If your buyer is also registered in the e-Invoice system, the invoice is issued as an e-Invoice and lands directly in the buyer’s inbox through the system. No paper copy is needed.
e-Archive: for everyone else
If the buyer is not an e-Invoice user – individual customers or unregistered companies – the same sale is documented with an e-Archive invoice, delivered by email, SMS or on paper if requested.
How do I know which one to issue?
When your invoicing software or integrator looks up the buyer’s tax number, it checks the registered user list and usually picks the right type automatically. Entering the correct tax number is therefore critical.
Cancellation and returns
- e-Invoice: For commercial invoices the buyer can reject within a set period; for basic invoices a return invoice is issued. Cancellation requires both parties to agree.
- e-Archive: Can be cancelled in the system within a set period; after that it is corrected through a return.
Common mistakes
- Issuing an e-Archive invoice to a buyer who uses e-Invoice
- Entering a wrong personal ID instead of the buyer’s tax number
- Never delivering the e-Archive invoice to the buyer
e-Document thresholds may change over time. Our office monitors each client’s obligation status and plans the transition in advance.
